Contact Support
Get in touch with our support team
Live Chat
Chat with our support team in real-time during business hours.
Support Hours
Monday - Friday9:00 AM - 6:00 PM (UTC+8)
Saturday - Sunday10:00 AM - 4:00 PM (UTC+8)
Before contacting support, please check our FAQ and Common Issues pages - you might find an instant solution!
When Contacting Support
To help us resolve your issue faster, please include:
- • Your account email
- • Browser and version (e.g., Chrome 120)
- • Operating system (e.g., Windows 11, macOS 14)
- • Steps to reproduce the issue
- • Screenshots or error messages (if any)